Happy Pet Harbor is operated by RaeHouser Trading LLC. This policy applies to purchases of physical products from Happy Pet Harbor.
Currency and price
Prices are displayed in U.S. dollars (USD). Our padded handle rope leash is $5.00 USD per item. Standard shipping to the contiguous 48 states is free. Any applicable taxes and any delivery conditions for special addresses are disclosed in the final purchase summary before payment; there are no undisclosed charges.
Purchase enquiries and payment methods
Buy now with card on the product page — choose your color and check out securely with Stripe. You can also sign in to save products to your account cart, manage a shipping address and review a purchase summary before paying. Card payments are processed by Stripe; we never see or store your card details.
Billing and order confirmation
Payment is required in full before dispatch. An email enquiry alone does not create a paid order. After payment is successfully received and the order is accepted, we send an order confirmation showing the products, quantity, amount paid and delivery details. If we cannot fulfil a paid order, we notify you and arrange a refund.
One-time purchases
Our products are sold through one-time payments. We do not offer monthly or quarterly subscriptions, automatic renewal or recurring billing.
Payment security and questions
Do not email payment card numbers, security codes or banking passwords. Payments are processed through Stripe on a secure checkout page. Contact support if a payment or charge appears incorrect. Refunds are handled according to our returns and refunds policy.
Contact
Questions about this page? Email houserchiu@gmail.com.